CONTACT CUSTOMER SERVICE

Tel: 1-800-965-6130
Customer Service Hours: Monday – Friday 8am – 5pm PST

SEND US AN EMAIL

Contact Us By Mail

12463 Rancho Bernardo Rd, # 555,
San Diego, CA 92128. USA

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Domestic Orders are shipped via Priority Mail so that you will get your order within 1 -3 business days and you will receive a tracking number. Handling and shipping costs $6.95 no matter the size of order.

International Orders are sent by priority international mail and the cost is calculated at check out as this is weight dependent and destination dependent. 

Which payment methods are accepted in the Online Shop?

We accept VisaMasterCardAmerican Express, JCB, Discover, and Diners Club. For Australian, Canadian, European, Hong Kongese, Japanese, and Singaporean residents, we accept VisaMasterCard, and American Express.

 

How long will delivery take?

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

Domestic Orders are shipped via Priority Mail so that you will get your order within 1 -3 business days and you will receive a tracking number.

International Orders are sent by first class mail.

How secure is shopping in the Online Shop? Is my data protected?

We use Strip as our payment processor. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.